Case Studies

Real Results, Real Impact

See how leading organizations transformed their operations with InteleChat's AI solutions

GOVERNMENT & PUBLIC SECTOR

AI-Led Data Intelligence from Official Reports

Transforming static government documents into dynamic, actionable intelligence

Problem Statement

Government departments receive high-volume official economic and employment documents, often in PDF format. Extracting meaningful insights from these reports is slow, error-prone, and dependent on manual interpretation.

Although structured analytical data exists inside these documents, non-technical users struggle to analyze it quickly. Lack of real-time, data-driven insights results in delayed policy decisions, ineffective resource allocation, and missed economic development opportunities.

Solution

InteleChat transforms static government reports into dynamic decision intelligence. Structured data is extracted from official PDF documents and integrated with an analytical engine. Officials could now query economic and employment data in plain natural language, and the agent would instantly generate actionable insights, comparative analytics, forecasting outputs, and visual charts—directly from official government documents.

Impact

  • Time to Insight: Transitioned from days or weeks of manual data compilation to instant, query-based intelligence.
  • Decision Accuracy: Improved decision-making through AI-driven insights backed by real datasets instead of assumptions.
  • Accessibility: Enabled non-technical government officials to independently interact with and interpret analytical data.
  • Data Utilization: Maximized the value of existing government documents by converting them into actionable intelligence using AI.
INSURANCE

Claims Risk Intelligence & Fraud Detection

AI-powered analytics for proactive fraud detection and financial forecasting

Problem Statement

Insurance analysts spend significant time manually reviewing claim data to identify fraud risks and predict financial impacts. Duplicate claims, unclear suspicious patterns, and delayed insights lead to losses and reactive decision-making. Teams struggle to access relevant insights quickly, impacting fraud prevention and financial planning.

Solution

Using InteleChat’s AI-powered natural language analytics agent, claim analysts can query structured data directly (e.g., duplicate claims with high suspicious scores), identify extreme high-risk cases, forecast future claim amounts, and generate real-time visualizations. The platform enables proactive fraud detection, data-driven decision support, and accurate financial forecasting—without depending on IT or data scientists.

Impact

  • Faster Fraud Detection: High-risk and duplicate claims identified instantly instead of through prolonged manual review
  • Reduced Financial Leakage: Early detection of high-risk cases helps avoid fraudulent payouts and improves claim settlement accuracy
  • Improved Risk Assessment: Suspicious claim patterns highlighted proactively, enabling preventive action rather than post-loss recovery
VOICE AI

Voice AI for B2B Event Invitations

Conversational AI agent for rapid, personalized event outreach

Challenge

A leadership roundtable event required outreach to 500 business professionals. Manual calling was slow, resource-heavy, and lacked proper tracking — reducing the chance of strong attendance and increasing overall acquisition costs.

Solution

A conversational AI calling agent was deployed to manage invitation calls end-to-end. The agent delivered event details in a warm, human-like tone, addressed questions, and highlighted logistical support such as pickup/drop facilities — improving engagement and reducing operational effort.

Impact

  • Outreach Speed: Reached 500 contacts in just 2 hours — a process that would normally take several callers multiple days.
  • Follow-up Precision: Automated call logs and recordings enabled highly targeted, data-driven follow-ups instead of broad manual chasing.
  • Productivity Boost: Manual calling effort was eliminated, enabling teams to shift focus toward strategy, coordination, and event success.
WP_RFP ANALYZER

Automated RFP Discovery & Scope Extraction

AI-powered tender discovery and instant scope summaries for business development

Problem Statement

Business development and proposal teams spend hours manually browsing GeM and other tender portals to identify relevant RFPs, review scope of work, and evaluate feasibility. Due to high document volume and manual interpretation, opportunities are missed, summaries are inconsistent, and decision cycles slow down. Non-technical users must read entire multi-page tenders to understand scope, skills required, and eligibility — delaying opportunity qualification and response planning.

Solution

WP_RFP Analyzer automates tender discovery and scope extraction by fetching RFPs directly from portals like GeM, filtering them using AI-based topic relevance, and generating instant scope summaries with required skills and bid details. Users can identify relevant opportunities, review scope quickly, and download only the necessary documents — all without manual portal browsing or PDF reading.

Impact

  • Opportunity Discovery Speed: AI retrieves only relevant RFPs, eliminating time spent manually searching portals.
  • Faster Decision Cycles: Instant scope of work summaries and skill extraction enable quick bid/no-bid decisions.
  • Higher Win Probability: Early visibility of relevant RFPs gives teams more time for proposal creation and submission.
LOAN APPROVAL

Automated Loan Approval Workflow

AI-driven financial analysis and instant credit decisioning

Challenge

Loan underwriting required analysts to manually interpret financial statements, extract ratios, and verify them against banking and bureau data. This repetitive and time-consuming workflow caused delays in approval, inconsistent risk assessment, and a slower customer turnaround experience — especially for high-volume applications.

Solution

A fully automated loan approval workflow was built to extract financial details from applicant documents, enrich them with bureau and internal data, and evaluate eligibility through SAS Intelligent Decisioning. Underwriters could query the AI assistant in natural language to instantly retrieve financial ratios, risk signals, and credit outcomes — with the system automatically classifying applications as Approved, Rejected, or Routed for Manual Review based on decision rules. This eliminated manual document reading and spreadsheet-based evaluation.

Impact

  • Faster Approval Cycles: Automated financial analysis and scoring reduced decision time from hours to just minutes.
  • Stronger Compliance Control: Credit decisions routed through SAS Decisioning ensured policy adherence and complete audit traceability.
FRAUD INVESTIGATION

Conversational Fraud Investigation with SAS VI Network

AI–MCP synergy for rapid, context-aware financial network analysis

Challenge

Fraud investigators often work with highly complex financial networks containing thousands of entities and links. Manually exploring these networks to uncover relationships or anomalies or hidden patterns is slow and technically demanding. Traditional systems require investigators to know specific tools and workflows, creating dependency on technical teams and delaying case outcomes.

Solution

The SAS VI Network combines SAS Visual Investigator with a Large Language Model (LLM) agent and MCP (Model Context Protocol) framework. Through MCP, the AI agent intelligently selects and orchestrates the right SAS analytical tools — such as entity link analysis, transaction pattern detection, or network scoring — based on the user’s query. Investigators simply ask questions in natural language (e.g., “Show circular transactions linked to Taxpayer X”), and the system automatically identifies relevant tools, executes the analysis, and visualizes the results. This seamless AI–MCP synergy eliminates manual configuration, enabling effortless, context-aware fraud exploration.

Impact

  • Smarter Tool Orchestration: MCP automates tool selection and execution, reducing reliance on technical expertise.
  • Faster Investigation Cycles: Query-to-insight turnaround time dropped from hours to minutes.
  • Higher Accuracy: Context-aware responses improve precision in identifying hidden patterns.
AGENTIC AI

Code Generation & Automated Debugging

Autonomous AI agent for rapid, error-free software delivery

Challenge

Engineering teams lose significant time writing repetitive code, debugging errors, and managing automation workflows manually. Slow development cycles delay releases, increase operational cost, and limit innovation. Teams spend more time fixing issues than building new features — reducing velocity and overall product impact.

Solution

InteleChat delivers an autonomous AI coding agent capable of generating, debugging the production-ready code from natural language instructions. Developers simply describe what they need, and the system produces validated code outputs — while also allowing manual edits wherever required.

Impact

  • Faster Delivery: Development time reduced from hours to minutes with instant code generation.
  • Better Engineering Efficiency: Engineers focus on complex logic while AI automates repetitive coding tasks.
  • Error Reduction: Debug and validation agents significantly lower production defects.

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